What a joke this place is !!!!!! They take advantage of people who are not mechanics ! My son went in to have his new tire he bought (from another place) and have it aligned.............we left with a list of things to be done before they would do the alignment, my my husband who is a mechanic did all of the work so we went back to have the alignment done, after waiting for them to "get around" to doing it they called back and said it was all done wrong and they couldn't do it. We took it down the street to Tire Kingdom and they put it up on the lift and showed us what the liars from Pep Boys said was wrong was nothing but a lie!!! Don't trust these crooks, they are only after your $ and could care less about helping people out !!!!! I'm sure they enjoyed their lunches they were eating when we came in to get his vehicle...........like I said, this place is a JOKE !!!!!!!!
I asked and paid for a diagnostic on my AC and an oil change. After the diagnostic and oil change they gave me a diagnostic sheet that contained almost two grand in parts to replace nearly every part of the AC system and stated it had a leak. I didn't bite, went to Walmart and bought a five dollar can of Freon, topped it off and AC works fine and is holding a charge with no apparent leak for two months now. I did tell them there was a temp control panel issue but they never addressed that as I had asked. So I paid for a rip-off diagnostic that really was never done, all they did was make a bill out for parts and labor to replace the entire system. As usual, never trust a mechanic as far as you can throw them. As a side note- the diagnostic should have stated exactly WHERE the leak was, or I should have been shown it's location, but it was not to be, there was no diag done, I paid for nothing. And this is a shame, I've always been a fan of Pep Boys, but I will never EVER use Pep Boys again, and buyer beware at this particular rip-off joint.
I have been going to this location for some time now and I have never been treated so well by a shop before. Every single person that works at there is amazing and knows what they are talking about and will take the time to explain what is going on with your vehicle. The level of integrity they have is second to none I have never been recommended work I don't need. I have no problems paying the higher labor cost because I know the job will be done right and they back their work 100%. I had my block crack on my 93 Chevy K1500 in 2016 and I had them replace it. It was done quickly and professionally and the truck has never run better. Shortly after I had them replace my transmission and transfer case as well and it was worth every penny. I have received nothing but compliments on how well my truck runs and it is because of this great group of guys. I am a customer for life at this point and I recommend them to anyone that asks. Keep up the great work guys and thank you for keeping my project alive!
I called 30 minutes before they were set to close for the day asking if they could fix a brake issue for me. No questions asked, they happily accommodated me and only charged for the parts. They had it fixed promptly and had me on my way. Thank you so much!
Folks who run this site are decent...prices are sometimes high..best if you buy your parts elsewere and have them installed there if you like. They work pretty fast too
Pep Boys Auto Service Tire is a US Car Repair based in Clermont, Florida. Pep Boys Auto Service Tire is located at 1437 Sunrise Plaza Dr, Clermont, FL 34714, USA.
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